Partnership FAQs

Partners Frequently Asked Questions

What is the partnership term?

Partnership terms run from July 1 to June 30 annually.

How do I renew my partnership?

You’ll receive a renewal notice email in mid June, before the start of the new partnership term. Click on the link to view your invoice online, complete payment and renew.

Can I purchase a prorated partnership if I just found out about LEAVE A LEGACY™?

New partnerships can be purchased throughout the year and are automatically prorated when you complete the Partnership Application Form.

I tried to renew on line, but it didn’t work. What should I do?

Please email, include your name, phone number and we will contact you to provide assistance.

Why didn’t I receive a renewal notice email?

Perhaps the renewal email wound up in your spam folder or your email address may not current. Please check your spam filter. If no email is there, please email to request a new renewal notice email.

How do I get a copy of my invoice?

Login to view your Dues Status. Click on “25 View”; your invoice will have a different number.
Outstanding invoices

To Print your invoice, click on “Print”.


If you require further assistance, please email

My payment did not go through.

Email and supply a few details if you can. We will check our transaction records and get back to you. We may ask you to resubmit payment.

How do I update our directory listing?

Go to and login. Under My Organization, click on the View Profile / Edit Profile button.
Update your directory listing 1

Scroll down to the Listings section at the bottom and click Edit.
How to update your directory listing 2

Update the description and any other information to appear on your directory listing and click Save Listing, then click Save.
Update your directory listing 1, details

How do I update my title?

Go to and login. Under My Organization, click on the View Profile / Edit Profile button.

Scroll down to the Contacts section, and click edit for the contact whose title you want to change and click Edit.

Type in your title, then click Save Contact.

Lastly, scroll down to the very bottom of the form and click Save.

If you don’t see what you are looking for, email us at